Now Hiring: Lettings Manager

Posted on 02 March 2018
Now Hiring: Lettings Manager

Pinpoint Property, a successful independent estate agency, are looking for an experienced and ambitious Lettings Manager to join their busy office in Lisburn Road, Belfast.
The successful candidate will build on our current lettings business to increase our market share, monitor the lettings process to ensure that all procedures and best practice legislation are adhered to in accordance with property law 
Stimulate and drive new business through own enthusiasm and team performance
Attend valuations and negotiate prices with Landlords to achieve a larger property portfolio
Provide support and supervision to the Residential Lettings team in both offices, ensuring high standards of customer care and administration are maintained.
Respond to customer enquiries or complaints promptly, effectively and follow up to customer satisfaction.
Monitor overall and individual performance of the residential lettings team
Oversee and participate in staff training, inductions and appraisals
Maintain a strong relationship with all Landlords to help you acquire future business with them
Complying with and ensuring compliance by the lettings team to company standards, procedures and policies.
Oversee and participate in the arrangement of viewings, check in and check outs and follow through until transaction completion.
Help the team to promote our additional services to existing clients and customers
Be aware of competitor performance and activity
Provide advice and assistance to identify potential investment properties for purchase by our landlords to help them increase their portfolios

Previous Lettings management experience is desirable, but at least 3 years experience in a senior lettings agent role is essential
Full UK driving licence
Good communication and interpersonal skills are essential.
Strong negotiation and Customer Care skills
Excellent attention to detail and organisation skills
Able to work in a fast paced target driven environment
Flexible approach to work
Hours: Mon-Fri 8:30am - 5:30pm, Sat rota
Salary/Package: commensurate with experience
Closing Date: 29th March 2018